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Privacy Policy

Online CBT & EMDR Therapy Services


Shauneen Horner Therapies provides BABCP-accredited online psychotherapy, specialising in Cognitive Behavioural Therapy (CBT) and EMDR therapy for clients across the UK and Ireland. Sessions are delivered via encrypted Zoom, ensuring GDPR-compliant confidentiality and security.

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Confidentiality & Exceptions
All sessions adhere to GDPR 2018 legislation and ethical guidelines from the British Association for Behavioural & Cognitive Psychotherapies (BABCP). Client information remains strictly confidential unless:

  • Required by law (e.g., safeguarding concerns).

  • There’s imminent risk of harm to yourself or others.

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Technical Requirements for Online Therapy
To ensure effective sessions, clients agree to:

  • Use a stable internet connection (minimum 5 Mbps download speed).

  • Provide a device with a webcam and microphone.

  • Discuss backup plans (e.g., phone calls) for technical issues.

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Appointments & Cancellations

  • Session Length: 50–60 minutes per appointment.

  • Booking: Via email, phone, or our secure online booking system.

  • Cancellation Policy: 48 hours’ notice required. Late cancellations/no-shows incur the full session fee (£90), excluding emergencies.

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Fees & Secure Payments

  • Session Fee: £90 per 50–60-minute session.

  • Payment Methods: Credit/debit cards, PayPal, or bank transfer via GDPR-compliant platforms.

  • Timing: Payment due before each session.

 

Professional Standards
Shauneen Horner Therapies adheres to:

  • BABCP ethical guidelines for CBT and psychotherapy.

  • EMDR UK/Ireland Association standards for trauma therapy.

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Client Responsibilities
Clients agree to:

  • Attend sessions in a private, quiet environment.

  • Avoid recording sessions without written consent.

  • Maintain device security (e.g., strong passwords, updates).

 

Qualifications & Insurance
Shauneen Horner is a qualified BABCP-accredited therapist with:

  • Advanced training in CBT and EMDR therapy.

  • Professional indemnity insurance covering online therapy.

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Effectiveness of Online Therapy
NICE-recommended online therapy is proven effective for anxiety, trauma, and emotional dysregulation. Our secure Zoom platform ensures the same high-quality care as in-person sessions, with tailored CBT and EMDR techniques for remote delivery.

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Termination & Referrals
Either party may end therapy with appropriate notice. Shauneen Horner Therapies will provide specialist referrals if needed, prioritising your continuity of care.

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By booking a session, you agree to these terms. For queries, contact Shauneen Horner before commencing therapy.

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